At Total Technology Group, we bring you proactive, real-time services that enable you to address network issues before they become serious problems. Our managed services monitor your entire network – right down to the toner levels in your printers – and report issues to you as soon as they’re discovered.
Remote Network Management and Reporting – We can monitor and manage your network from our location and report potential problems to you in real time. We even have the ability to troubleshoot and resolve network issues remotely, so you don’t have to wait for a technician to arrive.
Firewall and Internet Monitoring and Reporting – You’ll know which sites users are visiting and how much bandwidth they’re using.
Disaster Preparedness and Recovery – Let Total Technology Group help you prepare so you don’t lose valuable time and productivity if the unexpected happens.
Offsite Backups – Why worry about losing your important data in the event of a problem? Remote data backups mean your mission-critical information is available when you need it.
Entire Network Management – We monitor the memory capacity of your system to ensure you always have space for your data, and deliver patches to keep your system protected from the latest viruses and other security threats.
Our managed services are designed to adapt rapidly and seamlessly to your existing IT infrastructure, adding immediate value without extensive implementation efforts. It’s the only IT operations management software that:
- Uses Web services architecture to bridge fragmented data and maximize functionality within your system
- Automates rapid, intelligent diagnostics and corrective action across multiple system components
- Uses a common information model to map the relationships between your interdependent technology components, giving you enhanced functionality
- Integrates new capabilities on the fly across new hardware and software platforms using an online add-on library
- Features an integrated, centralized knowledge base that captures best practices in real time, allowing users to benefit from the expertise of every other customer
